Responsible Gaming

Age Verification

Mansion88 is committed to preventing underage gambling. You must be at least 18 years old (or the legal age in your jurisdiction) to use our services. We verify the age of all players during registration and may request additional verification documents at any time.

Setting Healthy Limits

Limits help you keep control and make gaming feel enjoyable rather than stressful. We encourage every player to set clear boundaries before they play, even if you feel confident about your habits. Limits can be adjusted to match your personal budget and schedule, and they are designed to prevent sudden overspending or prolonged sessions.

• Deposit limits - Cap how much you can add to your account in a day, week, or month
• Loss limits - Define the maximum amount you are comfortable losing in a given period
• Session time limits - Set a maximum session length so you take breaks regularly
• Reality checks - Receive reminders that show your session duration and balance

You can set or change limits in your account settings. If you need help, contact our support team through the contact page and we will assist you.

Self-Exclusion Tools

We provide several tools to help you stay in control of your gaming:

• Deposit Limits - Set daily, weekly, or monthly deposit limits
• Session Time Limits - Set maximum session duration
• Loss Limits - Set maximum loss amounts for specific periods
• Self-Exclusion - Temporarily or permanently exclude yourself from gaming
• Reality Checks - Receive periodic reminders about your session duration

These tools can be accessed through your account settings or by contacting customer support. If you choose self-exclusion, your account access is paused for the selected period, and marketing messages will be limited to respect your request.

Personal Budgeting Tips

Gaming should never interfere with your everyday finances. A simple way to stay safe is to set a dedicated entertainment budget and treat it as a fixed cost for the month. When that budget is used, pause until the next cycle.

• Use a separate budget - Keep gaming funds separate from bills and essentials
• Set win goals - Consider stopping after a solid win rather than chasing higher totals
• Track sessions - Note the time you play and how it affects your mood
• Avoid impulse deposits - Take a short break before adding more funds

Recognizing Risk Signals

Gambling should be fun and entertaining. If you notice any of these signs, it may be time to seek help or use stronger limits:

• Spending more time or money than intended
• Chasing losses with larger bets
• Neglecting work, family, or other responsibilities
• Borrowing money to gamble
• Feeling anxious or depressed about gambling
• Lying to family or friends about gambling
• Using gaming to escape stress or negative emotions

How to Take a Break

If you feel your sessions are getting too frequent, take a planned break. Short breaks help reset your habits, while longer pauses provide the space to rebuild a healthier routine. You can use self-exclusion for a set period or request a temporary hold from support.

During a break, it can help to replace gaming time with other activities such as exercise, hobbies, or social plans. If you need to talk to someone, reach out to one of the support organizations listed below.

Support Resources

If you need help, support is available from these trusted organizations:

• GamCare - Free support, advice and counselling for anyone affected by problem gambling
• Gamblers Anonymous - Peer support network for people with gambling problems
• BeGambleAware - Free advice and support for safer gambling
• GamStop - Free self-exclusion scheme for UK players
• National Council on Problem Gambling - US-based help and resources

For players in Asia, please contact local support organizations in your region. If you need assistance finding a suitable resource, our support team can provide guidance.

Guidance for Friends and Family

If you are concerned about someone else’s gaming, approach the conversation with care and empathy. Focus on how their behavior affects them, avoid blame, and suggest practical steps such as setting limits or seeking professional support. You can also point them to our responsible gaming tools and the resources above.

Secure Play Practices

We encourage all players to:

• Set a budget before you start playing
• Never chase losses
• Take regular breaks
• Never gamble under the influence of alcohol or drugs
• Keep gaming fun and entertaining
• Seek help if you feel you're losing control

If you have concerns about your gaming habits, please contact our support team or use our self-exclusion tools. We're here to help.

Frequently Asked Questions